IF YOU HAVE A POLICE, FIRE OR MEDICAL EMERGENCY CALL 9-1-1
The Non Emergency Number for the Denver Police Department is: 720 913-2000 Call this number for loud neighbors Association Quiet Hours 10 PM to 8 AM Monday to Thursday and 11 PM to 9 AM Friday to Sunday
Our in-house security is non confrontational, which means that we will investigate suspicious activities and suspicious persons wandering in the community and contact the local authorities if needed but will not personally deal with any dangerous situation or issues.
If you need in-house security to investigate suspicious persons or activities, call 720-941-6344 and speak to the Property Manager, at that time security will be contacted to respond.
If you have a maintenance emergency that is the responsibility of the Homeowners Association please call 720-941-6344 and report it to the Property Manager. As a homeowner you are responsible for repairs inside your home and for drainpipes that solely service your unit (unless the issue is caused by tree roots).
WHO'S RESPONSIBILITY IS IT?
Below are a few examples of who is responsible for the repair, for an exact and complete listing please refer to the governing documents:
Roof Leaking (exterior repairs only)
Sewer back up - Mainline only
Sprinkler Line break
Carport repair or replacement
Security or Globe Lights
Clubhouse - including pool, restrooms and fitness center
Exterior fences (not including gates)
Snow and Ice Removal
Broken Pipes inside the home or utility closet(s)
Backed up sinks, showers or toilets (unless it is the mainline in which all units of the building are affected)
Appliances not working correctly
Wiring or electrical issues
Hot water heater repair
Windows and doors not latching or closing properly
Pests or rodents inside the unit
If you are unsure about whose responsibility it is for repairs you can consult the governing documents for the HOA and or contact the property manager for further help and guidance.